# CCPA Opt-Out Content for Shopify Page
## Instructions:
1. In Shopify Admin, go to: Online Store > Pages > Add page
2. Title: "Do Not Sell My Personal Information"
3. Template: page.ccpa-opt-out
4. Copy the content below into the page content area
5. Customize the [PLACEHOLDERS] with your actual information
---
# Do Not Sell My Personal Information
**California Consumer Privacy Act (CCPA) Rights**
## Your California Privacy Rights
If you are a California resident, the California Consumer Privacy Act (CCPA) gives you the right to request that we do not sell your personal information.
**Last Updated: [DATE]**
---
## What Personal Information Do We Collect?
We may collect the following categories of personal information:
### Information You Provide Directly:
- **Identifiers**: Name, email address, postal address, phone number, account name
- **Commercial Information**: Purchase history, shopping cart contents, product preferences
- **Internet Activity**: Browsing history on our site, search queries, interaction with our website
### Information Collected Automatically:
- **Device Information**: IP address, browser type, operating system, device identifiers
- **Usage Data**: Pages visited, time spent on site, links clicked, referring website
- **Location Data**: General location based on IP address (city/state level)
### Information from Third Parties:
- **Social Media**: If you connect via Facebook, Instagram, or other social platforms
- **Analytics Providers**: Google Analytics, Shopify Analytics
- **Marketing Partners**: [LIST YOUR MARKETING PARTNERS]
---
## Do We "Sell" Your Personal Information?
Under CCPA, "sale" has a broad definition that includes sharing personal information with third parties for valuable consideration, even if no money is exchanged.
### What We Do:
- ✅ We share information with service providers who help us operate our business (payment processors, shipping companies, email service providers)
- ✅ We use analytics tools like Google Analytics to understand how visitors use our site
- ✅ We use advertising networks to show relevant ads
### What We Do NOT Do:
- ❌ We do NOT sell your personal information for monetary compensation
- ❌ We do NOT sell personal information of minors under 16 years of age
However, under CCPA's broad definition, some of our data sharing practices (such as using advertising networks) may be considered a "sale." **We respect your right to opt out of this data sharing.**
---
## Your CCPA Rights
As a California resident, you have the following rights:
### 1. Right to Know
You can request information about the personal information we've collected about you in the past 12 months, including:
- Categories of personal information collected
- Sources of personal information
- Business or commercial purpose for collecting
- Categories of third parties we share with
### 2. Right to Delete
You can request deletion of personal information we collected from you, subject to certain exceptions.
### 3. Right to Opt-Out of Sale
You can request that we stop selling your personal information.
### 4. Right to Non-Discrimination
We will not discriminate against you for exercising your CCPA rights. You will not receive:
- Different prices or rates for goods or services
- Different quality of goods or services
- Denial of goods or services
- Suggestion that you will receive different prices or quality
---
## How to Opt Out of the "Sale" of Your Personal Information
You have **three ways** to opt out:
### Option 1: Use Our Cookie Settings
Click the button below to manage your cookie preferences:
<div style="text-align: center; margin: 30px 0;">
<button onclick="window.cookieConsentManager && window.cookieConsentManager.openSettings()"
style="padding: 15px 30px; background-color: #f97316; color: white; border: none; border-radius: 8px; font-size: 16px; font-weight: 600; cursor: pointer;">
Manage Cookie Preferences
</button>
</div>
In the cookie settings modal:
1. Turn OFF "Marketing & Advertising" cookies
2. Click "Save My Preferences"
This will prevent advertising networks from collecting your data.
---
### Option 2: Submit an Opt-Out Request Form
Fill out our online form:
**[LINK TO CONTACT FORM OR DEDICATED OPT-OUT FORM]**
Please provide:
- Full Name
- Email Address (used for verification)
- Phone Number (optional)
- Account Number (if you have an account)
- Specific request (e.g., "I request to opt out of the sale of my personal information under CCPA")
---
### Option 3: Contact Us Directly
**Email**: [PRIVACY@YOURCOMPANY.COM]
**Phone**: [YOUR PHONE NUMBER]
**Mail**:
[YOUR COMPANY NAME]
Attn: Privacy Officer / CCPA Requests
[YOUR ADDRESS]
[CITY, STATE ZIP]
**Response Time**: We will respond to your request within **45 days**. If we need more time, we will notify you and may extend up to 90 days total.
---
## How We Verify Your Identity
To protect your personal information, we need to verify your identity before processing your request.
### Verification Process:
**For "Right to Know" Requests:**
- We will match 2-3 pieces of information you provide with our records
- Examples: Name + Email + Order Number
**For "Right to Delete" Requests:**
- We require stricter verification
- We may ask for a signed declaration under penalty of perjury
**For Account Holders:**
- Log into your account to verify identity
- We may ask additional security questions
**Important**: We cannot process requests without identity verification, as this protects you from unauthorized access to your personal information.
---
## What Happens After You Opt Out?
Once you opt out of data sale:
✅ **Immediate Effect**:
- We will stop sharing your personal information with advertising networks for targeted advertising
- Marketing cookies will be blocked or deleted
- Your preferences will be saved for 12 months
✅ **You Can Still**:
- Browse and shop on our website
- Access your account
- Receive order confirmations and shipping updates
- Contact customer service
⚠️ **What Changes**:
- You may see less personalized advertising
- You may see generic ads instead of relevant product recommendations
- Website analytics will still track page visits (anonymized)
---
## Authorized Agents
You may designate an authorized agent to submit a CCPA request on your behalf.
**Requirements**:
1. **Written Authorization**: You must provide a signed permission form authorizing the agent
2. **Proof of Identity**: Both you and the agent must verify identities
3. **Power of Attorney**: OR submit a valid power of attorney document
**Agent Contact Method**: [AGENT CONTACT EMAIL/FORM]
---
## California Minors (Under 18)
We do not knowingly sell the personal information of California residents under 18 years of age.
If you are under 18 and believe we have your personal information, please contact us immediately at [PRIVACY EMAIL] to request deletion.
---
## Tracking Across Websites (Do Not Track)
### Do Not Track (DNT) Signals:
Some web browsers have a "Do Not Track" (DNT) feature that signals to websites you visit that you do not want your online activity tracked.
**Our Response**: Currently, our website does not respond to DNT signals because there is no industry standard for how to interpret them. However, you can:
- Use our Cookie Settings to block tracking cookies
- Use browser extensions to block trackers
- Submit a CCPA opt-out request
---
## Categories of Third Parties
We may share your personal information with:
### Service Providers:
- **Payment Processors**: Shopify Payments, PayPal, Stripe
- **Shipping Companies**: USPS, FedEx, UPS
- **Email Service**: [YOUR EMAIL PROVIDER]
- **Customer Support**: [YOUR SUPPORT TOOL]
### Analytics & Advertising:
- **Google Analytics**: Website traffic analysis
- **Facebook Pixel**: Advertising and remarketing (if you opt-in)
- **Google Ads**: Advertising campaigns (if you opt-in)
- **[OTHER MARKETING TOOLS]**
### Business Partners:
- **Shopify**: E-commerce platform provider
- **CDN Providers**: Content delivery for faster site speed
---
## Disclosure for Business Purposes
In the past 12 months, we have disclosed the following categories of personal information for business purposes:
| Category | Purpose | Recipients |
|----------|---------|------------|
| Identifiers (name, email) | Order fulfillment, customer service | Shipping companies, email providers |
| Commercial information | Payment processing | Payment processors |
| Internet activity | Website analytics, security | Analytics providers, security services |
| Device information | Fraud prevention | Payment processors |
---
## Changes to This Notice
We may update this CCPA Opt-Out page from time to time. Any changes will be posted here with an updated "Last Updated" date.
**Material Changes**: If we make material changes that affect your rights, we will notify you by:
- Email to registered users
- Prominent notice on our website
- Pop-up notification on your next visit
---
## Contact Information
**For CCPA Requests and Questions**:
**Privacy Officer / CCPA Coordinator**
[COMPANY NAME]
Email: [PRIVACY@YOURCOMPANY.COM]
Phone: [PHONE NUMBER]
Address: [FULL ADDRESS]
**For General Customer Service**:
Email: [SUPPORT@YOURCOMPANY.COM]
Phone: [PHONE NUMBER]
---
## Additional Resources
- [Privacy Policy](/pages/privacy-policy)
- [Cookie Policy](/pages/cookie-policy)
- [Terms of Service](/pages/terms-of-service)
- [California Shine the Light Law Information](#) *(if applicable)*
---
## Frequently Asked Questions
### Q: How long does it take to process my opt-out request?
**A**: We process opt-out requests within 15 business days. You will receive a confirmation email once completed.
### Q: Will opting out affect my shopping experience?
**A**: No, you can still shop normally. You'll just see less personalized advertising.
### Q: Can I opt back in later?
**A**: Yes, you can change your preferences at any time through our Cookie Settings or by contacting us.
### Q: Does this apply to email marketing?
**A**: No, email marketing has separate opt-out options. Click "Unsubscribe" in any marketing email, or manage preferences in your account.
### Q: What if I don't live in California?
**A**: This page is specifically for California residents under CCPA. Other states may have different privacy laws. See our main [Privacy Policy](/pages/privacy-policy) for general information.
### Q: Is my information sold to data brokers?
**A**: No, we do not sell your information to data brokers. Any "sale" is limited to advertising network partnerships for showing relevant ads.
---
**Effective Date**: [DATE]
**Version**: 1.0
**Last Reviewed**: [DATE]
---
## Legal Disclaimer
This Do Not Sell notice is provided to comply with the California Consumer Privacy Act (CCPA) Cal. Civ. Code § 1798.100 et seq. and its implementing regulations. Nothing in this notice shall be construed as a waiver of any rights or defenses available under applicable law.
---
**Your Privacy Matters to Us**
We are committed to protecting your privacy and respecting your choices. If you have any questions or concerns about how we handle your personal information, please don't hesitate to contact us.
Thank you for trusting [COMPANY NAME].